Sample Career Change Resume

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They develop customer support guidelines for his or her department, train customer support reps and be sure that reps will work based on the set rules and training recommendations. Customer support managers provide advice to clients by what to purchase and just how to handle the acquisition process as well as provide conflict resolution responsibilities. They resolve customers’ problems, issue refunds as well as make sure that all customer records are maintained properly to be able to facilitate marketing and promotion methods.

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